1. INTRODUCTION

Alfa Kimya Anonim Şirketi (hereinafter referred to as the "Company") is committed to taking the utmost care in protecting and ensuring the privacy of users' personal data. This Privacy Policy explains how your personal data is collected, processed, stored, and protected, as well as your rights.

Acceptance of this policy is a prerequisite for continuing to use our website.

  1. COLLECTED DATA AND COLLECTION METHODS

Our company may collect the following information in compliance with laws and the user agreement:

Personal Information: Information provided directly by you, such as name, surname, phone number, and email address.

Technical Data: Information automatically collected, such as your IP address, device details, browser type, and website usage behavior.

Cookies: Cookies may be used to enhance website performance and improve the user experience.

Users who do not provide personal data can still use our website within certain limits.

  1. PURPOSES OF DATA PROCESSING

The collected personal data is processed solely for the following purposes and to protect the Company's legal rights:

  • To ensure the use of the website and meet user requests,
  • To promote the Company’s services and carry out commercial activities,
  • To comply with legal obligations,
  • To analyze website usage and improve our services,
  • To prevent security breaches and apply information security measures.

Your data is collected and processed solely for specific, clear, and legitimate purposes, and is used accordingly.

  1. STORAGE AND PROTECTION OF DATA

The Company stores your personal data only for the duration necessary to fulfill the processing purpose. After the storage period ends, your data will be securely destroyed or anonymized.

Our company applies advanced technical measures (encryption, firewalls, etc.) and administrative procedures to ensure the security of your personal data. However, it should be noted that no system on the internet is completely secure. Even though our company takes necessary precautions, we will make every effort to limit responsibility in cases of data loss, unauthorized access, or data breaches.

  1. USE OF COOKIES

Our website uses cookies to improve the user experience. For detailed information on cookie usage, you can refer to our Cookie Policy section. You have the right to refuse cookies by changing your browser settings. However, refusal of cookies may affect the functioning of some parts or services of our website.

  1. SHARING OF DATA

Our company may share your personal data only in the following situations:

  • When there is a legal obligation, with authorized public institutions and organizations,
  • With reliable third parties from whom we receive services (e.g., web hosting, data analysis service providers),
  • With relevant legal authorities when necessary to protect the Company’s rights or to make legal defenses.

All contractual and technical measures are taken to ensure the protection of your data during sharing.

  1. USER OBLIGATIONS

By using our website, you commit that the information provided to us is accurate and up to date. In the case of providing misleading or incorrect information, you bear all responsibility for any resulting consequences.

Any actions that violate the rights of third parties during the use of the website are prohibited. If such a situation is detected, our company reserves the right to pursue legal action.

  1. USER RIGHTS

Under Article 11 of the KVKK, users have the following rights regarding their personal data:

  • To learn whether your personal data is processed,
  • To inquire about the purpose of processing and whether it is used in accordance with that purpose,
  • To request correction of inaccurate or incomplete data,
  • To request deletion or anonymization of your data when the processing purpose has been fulfilled or the legal storage period has expired.
  • To exercise your rights, you can apply in writing to kvkk@alfakimyaas.com. Your requests will be evaluated by our company and concluded within the legal timeframes.
  1. UPDATING THE POLICY

This Privacy Policy may be updated based on legal requirements and changes in company policies. The most recent version of the policy will be published on our website and made available to users.

  1. DISCLAIMER AND LEGAL SECURITY

Although our company takes all necessary precautions to protect your personal data, it cannot be held responsible for data breaches resulting from force majeure events. Using our website means that you accept this policy, and the terms outlined in this policy form part of the legal agreement between you and our company.

  1. CONTACT

For any questions, comments, or requests, please contact us:

Alfa Kimya Anonim Sirketi

Email: kvkk@alfakimyaas.com

Phone: +90 216 593 12 10

Address: Alfa Kimya Anonim Sirketi

Aydinli Birlik Organized Industrial Zone

1st Street, No: 19, Postal Code: 34953

Tuzla / ISTANBUL / TURKEY